Bank of America loans come in diverse options, including mortgages, auto loans, and small business financing.
The online application process is designed to be user-friendly, allowing applicants to complete the process from the comfort of their homes.
This guide will walk you through the types of loans available, eligibility requirements, application steps, and tips for a successful application.

Types of Bank of America Loans
Bank of America does not offer traditional personal loans. It provides various lending options, including auto loans, mortgages, and small business loans.
Auto Loans
Bank of America offers auto loans for new and used vehicles, refinancing, and lease buyouts.
Applicants must meet credit and income requirements. Vehicles must be no older than 10 years and have fewer than 125,000 miles.
Application Steps:
- Visit the Auto Loans page.
- Select the desired loan type.
- Complete the online application with personal and financial information.
- Submit the application and await a decision.
Interest Rates:
- Rates vary based on creditworthiness and loan terms.
- Preferred Rewards members may receive discounts up to 0.50%.
Mortgage Loans
Bank of America provides mortgage options for home purchases and refinancing.
A credit score of 740 or higher is typically required for the best rates. Loan-to-value ratios should generally be between 80% and 95%.
Application Steps:
- Navigate to the Mortgage page.
- Choose the mortgage type and begin the application.
- Provide necessary documents, such as W-2s, pay stubs, and bank statements.
- Submit the application and monitor its status online.
Interest Rates:
- Rates are subject to change and depend on various factors.
- Current rates can be found on the Mortgage Rates page.
Small Business Loans
Bank of America offers several financing options for small businesses, including term loans and lines of credit.
A personal credit score above 700 is typically required. Businesses should have at least 2 years of operation and $100,000 in annual revenue.
Application Steps:
- Visit the Small Business Financing page.
- Select the appropriate loan product.
- Complete the online application with business and personal financial details.
- Submit the application and await a response.
Interest Rates:
- Rates vary based on creditworthiness and loan terms.
- Preferred Rewards for Business members may receive interest rate discounts up to 0.75%.
Documents and Information Needed
Prepare the following documents to facilitate your application:
- Identification: Government-issued ID (e.g., driver's license).
- Income Verification: Recent pay stubs, W-2 forms, or tax returns.
- Financial Statements: Bank statements and other relevant financial documents.
- Business Documentation (for business loans): Business tax returns, financial statements, and business licenses.
- Property Information (for mortgage loans): Signed purchase and sales agreement, proof of homeowner's insurance.
- Vehicle Information (for auto loans): Purchase agreement or bill of sale, Vehicle Identification Number (VIN), make, model, year, mileage, and registration details
Benefits of Applying Online
Applying online with Bank of America loans offers several advantages, starting with the fact that you can apply anytime from anywhere with internet access.
You will see faster processing and decision times compared to in-branch applications, and easily upload documents and track application status online.
Secure online platforms protect your personal and financial information.
Customer Support and Contact Information
For assistance during the application process:
- General Customer Service: Call 800.432.1000 or visit the Contact Us page.
- Mortgage Inquiries: Call 800.900.9000.
- Auto Loan Questions: Call 844.892.6002.
- Small Business Loans: Call 866.543.2808.
- Address: 100 North Tryon Street, Charlotte, NC 28255

Loan Comparison: Bank of America vs. Competitors
Here is a unified comparison of Bank of America loan offerings with key competitors across auto loans, mortgage loans, and small business loans.
This overview will help you understand how Bank of America stands in terms of products, interest rates, online application ease, and borrower requirements.
Feature / Loan Type | Bank of America | Wells Fargo | Chase (JPMorgan) | Capital One |
---|---|---|---|---|
Personal Loans | ❌ Not offered | ✅ Offered to existing customers only | ❌ Not offered | ❌ Not offered |
Auto Loans | ✅ Available online. Competitive rates. Extra discounts for Preferred Rewards members. (source) | ✅ Available at dealerships only. Online tools but no direct application. (source) | ❌ No direct auto loans; only refinancing via partners (source) | ✅ Offers auto loans online, strong prequalification tools (source) |
Mortgage Loans | ✅ Purchase, refinance, and HELOC options. Rate discounts for customers. (source) | ✅ Wide range of options, including jumbo loans. Online prequalification. (source) | ✅ Digital mortgage experience through “My Home” platform. (source) | ❌ No mortgage products |
Small Business Loans | ✅ Term loans, lines of credit, SBA loans. Discounts for relationship clients. (source) | ✅ Offers SBA and unsecured loans. Good branch support. (source) | ✅ Full suite including lines of credit and equipment financing. Strong online interface. (source) | ✅ Limited to lines of credit and Spark Business Cards (source) |
Interest Rate Transparency | Varies by loan; detailed rates available per loan type. | Varies; APRs shown after prequalification | Varies; rates visible after account sign-in | ✅ Auto loan rates shown before applying |
Online Application Process | ✅ Fully online for auto, mortgage, and business loans | ✅ Online tools available, but some products require branch follow-up | ✅ Comprehensive online and mobile loan portals | ✅ Easy digital experience, especially for auto and business credit |
Customer Rewards | ✅ Up to 0.75% discount via Preferred Rewards (source) | ❌ No unified reward system across loans | ✅ Relationship discounts available for checking/savings clients | ❌ No formal loan reward programs |
- Bank of America is ideal for existing customers who want rate discounts, a wide range of products, and a streamlined online application for auto, mortgage, and small business loans.
- Wells Fargo offers strong branch support and a broader range of loan products, but lacks a fully digital experience in some areas.
- Chase competes with a sophisticated digital mortgage platform and small business lending, but does not offer personal or auto loans directly.
- Capital One stands out in terms of auto loan simplicity, but it lacks mortgage offerings and has limited small business loan options.
Tips for Getting Approved
Ensure your credit report is accurate and your score meets the loan requirements.
Lower your debt-to-income ratio to improve loan eligibility.
Gather all necessary documents before beginning the application process.
Ensure all application details are correct to avoid delays.
Conclusion
Bank of America loan application process is designed to be straightforward and efficient, catering to various financial needs.
Understand the types of loans available, meet eligibility requirements, and prepare the necessary documentation.
Then, you can navigate the application process with confidence.
Disclaimer: This article is for informational purposes only. Loan terms, rates, and eligibility requirements are subject to change. Please consult Bank of America's official website or contact their customer service for the most current information.